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Eleazu Oke,

The cult of service excellence : how to build a truly customer centric culture / Oke Eleazu. - London : LID, 2016. - 215 pages : illustrations ; 22 cm

Formerly CIP

ISBN: 9781910649541

Subjects--Topical Terms:
Customer services.

LC Class. No.: HF5415.5 / .E43M