Trust and organisational resilience / Iwona Otola, Marlena Grabowska and Zoran Krupka.

Includes bibliographical references and index.

Business challenges in turbulent environment -- Trust in business -- The organizational resilience of business -- Methodological basis of the research -- Trust as a determinant of organizational resilience -- Building organizational resilience through brand trust -- Trust as an antecedent for dynamic capabilities in resilient organizations -- Trust and resilient business models -- The importance of trust in relationships for creating organizational resilience.

"In a turbulent environment, companies face disruptive events and must build organisational resilience in order to thrive. This unique book offers new, cutting-edge research on how trust can build and develop resilience. The authors combine theoretical and empirical perspectives on the two issues of trust and organisational resilience in an environment that is difficult to predict. The authors firstly discuss the challenges the turbulent environment poses before exploring the influence of trust and providing practical case studies on topics such as brand trust, dynamic capabilities and business models. Examples are drawn from high-growth enterprises demonstrating first-hand how organisations that develop trust have survived turbulent conditions. This novel book is the first to combine the two disciplines of trust and resilience and will be a valuable reference for researchers and upper level students of strategic management and crisis management in particular"-- Provided by publisher.