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Tour operators and operations : development, management and responsibility / by Jakki Holland and David Leslie.
Publisher: Boston, MA : Boston, MA : CABI, 2017Description: pages cmContent type:- text
- unmediated
- volume
- 9781780648231 (pbk. : alk. paper)
- 910.68 23
- G155.A1 H646
| Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds |
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หนังสือ
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PIM Creative Learning Space Chaengwattana | หนังสือภาษาอังกฤษ | English Book Shelves | G155.A1 .H646T 2017 (Browse shelf(Opens below)) | Available | 32550000503603 |
Total holds: 0
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| G155.A1 .C771T 2018 Tourism : the business of hospitality and travel / | G155.A1 .C771T 2018 Tourism : the business of hospitality and travel / | G155.A1 .E927S 2015 Strategic management for tourism, hospitality and events / | G155.A1 .H646T 2017 Tour operators and operations : development, management and responsibility / | G155.A1 .L589e c2013 The ethics of tourism : critical and applied perspectives / | G155.A1 L598 2013 The ethics of tourism: critical and applied perspectives | G155.A1 M266 The management of tourism / |
Includes bibliographical references and index.
Introduction -- The package holiday and the rise of the tour operator -- The operating environment -- Product development -- Small and medium sized tour operators -- Customer service -- Financial planning : pricing the package -- Tour operators and key travel regulations (with David Grant) -- Distribution(place) -- Marketing -- Human resources and managing the workforce -- Crisis management -- A look ahead : challenges and issues.
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