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Zombie loyalists : using great service to create rabid fans / Peter Shankman.
Publication details: New York : Palgrave Macmillan, 2015. Description: 248 pages : illustrations ; 25 cmISBN:- 9781137279668 (alk. paper)
- HF5415.5 .S519Z
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หนังสือ
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PIM Creative Learning Space Chaengwattana | หนังสือภาษาอังกฤษ | English Book Shelves | HF5415.5 .S519Z 2015 (Browse shelf(Opens below)) | In Cataloging | 32550000511425 |
Total holds: 0
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| HF5415.5 .M383C 2014 Customer's new voice : extreme relevancy and experience through volunteered customer information / | HF5415.5.P395 2013 Strategic customer management : integrating relationship marketing and CRM / | HF5415.5 .P458M 2017 Managing customer experience and relationships : a strategic framework / | HF5415.5 .S519Z 2015 Zombie loyalists : using great service to create rabid fans / | HF5415.5 .S741N 2017 The Nordstrom Way to Customer Experience Excellence : Creating a Values-Driven Service Culture | HF5415.5 .S942 2006 Successful service operations management / | HF5415.5 .T46 Maximising profits : the customer-centric approach / |
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