TY - BOOK AU - Janko, Michael W., TI - Excellence in operational resilience: how to lead, follow and guide the way SN - 9781032572840 AV - HD58.9 .J33E PY - 2024/// CY - New York, NY PB - Routledge KW - Organizational resilience KW - Resilience (Personality trait) KW - Organizational sociology KW - Leadership N1 - Includes bibliographical references and index N2 - "Providing essential guidance to thrive in a complex environment, this book showcases tools to take the leadership role and build resilience in any organization in a timely, effective, and practical way for today's risks and tomorrow's challenges. All organizations seek to be resilient, yet most do not have a clear definition of what that means for them, or a plan to manage the journey to attain it. This resilience playbook includes the right combination of technical knowledge, team structure, leadership support, and behavioral competencies, all based on a clear "Lead, Follow, Guide" framework. Based on the author's three decades of successfully implementing resilience base strategies at Goodyear and other major firms, this book offers road-tested advice and techniques to bring quick wins and long-term success in organizational resilience. With this book to assist, risk-savvy executive leaders and professionals working in business continuity, risk management, security, IT, supply chain, operations management, and process improvement will maintain a constant pulse on their journey towards resilience, keep the right people engaged, and create a team-based approach to reach their goals"-- ER -