TY  - BOOK
AU  - Pine, B. Joseph
AU  - Gilmore, James H.
TI  - The experience economy: work is theatre & every business a stage
SN  - 9780875848198
AV  - HF5415.15  P568
PY  - 1999///
CY  - Boston
PB  - Harvard Business School Press
KW  - Product management
KW  - Diversification in industry
KW  - Customer services
ER  -