Futianjian <br/><br/>
Dao qian de yi shu : shuo dui hua, wei ji jiu neng bian zhuan ji 
 道歉的藝術 : 說對話, 危機就能變轉機 

 - Tai bei shi :  Yuan jian tian xia chu ban ; Xin bei shi xin zhuang qu : Da he shu bao zong jing xiao,  2015. 
 - 215 p 
 - Cai jing qi guan. .
<br/><br/> 	  Ben shu gong fen wu zhang, Nei rong bao kuo you:dao qian shi zui rong yi fan de cuo:dao qian shi wei le dui fang, Bu shi wei le zi ji;Dao qian de ji ben tai du:xian chu li ren xin, Zai chu li shi qing;Hua jie wei ji yi ding yao hui du xin:ting chu yan wai zhi yi, Ji ke zhang wo hua jie guan jian deng deng. 
<br/><br/><label>ISBN: </label>9789863207290 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Shang wu chuan bo<br/>Wei ji guan li.
<br/><br/><label>LC Class. No.: </label>PL1121  / .F587D