TY  - BOOK
AU  - Guo, Xiaoqian
ED  - Panyapiwat Institute of Management
TI  - Customer satisfaction evaluation and improvement: a case study of zto express company
AV  - IS .G799C
PY  - 2017///
CY  - Nonthaburi
PB  - Panyapiwat Institute of Management
KW  - Knowledge workers
KW  - designer
KW  - CMBA
KW  - incentive scheme
KW  - 0011-2 บริหารธุรกิจมหาบัณฑิต สาขาบริหารธุรกิจหลักสูตรภาษาจีน CMBA (ป.โท)
N1  - Independent Study (CMBA (Business Administration (Chinese program)) -- Panyapiwat Institute of Management, 2017
UR  - https://elibrary.pim.ac.th/ebook/viewer?file=https://elibrary.pim.ac.th/ebook?id=6aa1b237-ef0d-11ed-b3fc-fa163e01dc04&id=6aa1b237-ef0d-11ed-b3fc-fa163e01dc04
ER  -