Chavez, Tom Data driven : harnessing data and AI to reinvent customer engagement / Tom Chavez, Chris O'Hara, Vivek Vaidya. - 1 Edition. - New York : McGraw-Hill Education, 2019. - xx, 230 pages ; 24 cm Includes bibliographical references and index. ISBN: 9781260441536 (alk. paper) 1260441539 Subjects--Topical Terms: Consumer behavior.Computer security.Artificial intelligence. LC Class. No.: HF5415.32 / .C454D