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Front office functional competencies provide international direct dial (IDD) service information D1.HFO.CL2.12 Assessor Manual by
  • Office of the permanent secretary ministry of tourism and sports
Series: Front office functional competencies provide international direct dial (IDD) service information | Assessor Manual ; Dark Pink Book
Publication details: กรุงเทพมหานคร : Office of the permanent secretary ministry of tourism and sports, 2015
Other title:
  • Telephone operator
LOC classification:
  • H0306
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (2).

Front office functional competencies receive and place incoming telephone calls D1.HFO.CL2.09 Assessor Manual by
  • Office of the permanent secretary ministry of tourism and sports
Series: Front office functional competencies receive and place incoming telephone calls | Assessor Manual ; Dark Pink Book
Publication details: กรุงเทพมหานคร : Office of the permanent secretary ministry of tourism and sports, 2015
Other title:
  • Telephone operator
LOC classification:
  • H0303
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (2).

Front office generic competencies access and retrieve computer-based data D1.HRS.CL1.01 D1.HOT.CL1.06 D2.TTA.CL1.10 Assessor Manual by
  • Office of the Permanent Secretary
Series: Front office generic competencies access and retrieve computer-based data | Assessor Manual ; Red book
Publication details: กรุงเทพมหานคร : Office of the Permanent Secretary, 2015
LOC classification:
  • H0314
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1).

Front office generic competencies communicate on the telephone D1.HRS.CL1.04 D1.HOT.CL1.07 D2.TCC.CL1.05 Assessor Manual by
  • Office of the Permanent Secretary
Series: Front office generic competencies communicate on the telephone | Assessor Manual ; Red Book
Publication details: กรุงเทพมหานคร : Office of the Permanent Secretary, 2015
LOC classification:
  • H0309
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1).

Front office generic competencies converse in english at a basic operational level D1.LAN.CL10.01 Assessor Manual by
  • Office of the Permanent Secretary
Series: Front office generic competencies converse in english at a basic operational level | Assessor Manual ; Red Book
Publication details: กรุงเทพมหานคร : Office of the Permanent Secretary, 2015
LOC classification:
  • H0311
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1).

Front office generic competencies develop and update local knowledge D1.HRS.CL1.06 D1.HOT.CL1.09 D2.TTA.CL2.11 Assessor Manual by
  • Office of the Permanent Secretary
Series: Front office generic competencies develop and update local knowledge | Assessor Manual ; Red Book
Publication details: กรุงเทพมหานคร : Office of the Permanent Secretary, 2015
LOC classification:
  • H0313
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1).

Front office generic competencies manage and resolve conflict situations D1.HRS.CL1.09 D1.HOT.CL1.11 D2.TCC.CL1.06 Assessor Manual by
  • Office of the Permanent Secretary
Series: Front office generic competencies Manage and resolve conflict situations | Assessor Manual ; Red Book
Publication details: กรุงเทพมหานคร : Office of the Permanent Secretary, 2015
LOC classification:
  • H0312
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1).

Front office generic competencies perform basic first aid procedures D1.HRS.CL1.12 D1.HOT.CL1.12 D2.TCC.CL1.15 Assessor Manual by
  • Office of the Permanent Secretary
Series: Front office generic competencies perform basic first aid procedures | Assessor Manual ; Red Book
Publication details: กรุงเทพมหานคร : Office of the Permanent Secretary, 2015
LOC classification:
  • H0310
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1).

Front office generic competencies perform clerical procedures D1.HRS.CL1.11 D1.HOT.CL1.05 D2.TCC.CL1.09 Assessor Manual by
  • Office of the Permanent Secretary
Series: Front office generic competencies perform clerical procedures | Assessor Manual ; Red Book
Publication details: กรุงเทพมหานคร : Office of the Permanent Secretary, 2015
LOC classification:
  • H0307
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1).

Front office generic competencies promote products and service to customers D1.HRS.CL1.13 D1.HOT.CL1.10 D2.TCC.CL1.08 Assessor Manual by
  • Office of the Permanent Secretary
Series: Front office generic competencies promote products and service to customers | Assessor Manual ; Red Book
Publication details: กรุงเทพมหานคร : Office of the Permanent Secretary, 2015
LOC classification:
  • H0308
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1).

Front office generic competencies use common business tool and technology D1.HGE.CL7.12 D1.HGA.CL6.12 D2.TCC.CL1.13 Assessor Manual by
  • Office of the Permanent Secretary
Series: Front office generic competencies use common business tool and technology | Assessor Manual ; Red Book
Publication details: กรุงเทพมหานคร : Office of the Permanent Secretary, 2015
LOC classification:
  • H0315
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1).

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