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		Customer service: skills for success / Lucas, Robert W [book] by Lucas, Robert W Doh, Jonathan P Edition: 6. ed., internat. student ed Publication details: New York, NY: McGraw-Hill Education, c2015 LOC classification: HF5415.5 L693 2015 Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1). Found in Open Library: Place hold Place recall Add to cart (remove)
		Discovering the soul of service: the nine drivers of sustainable business success by Berry, Leonard L Publication details: New York, NY : Free Press, 1999 Other title: Discovering the soul of service LOC classification: HF5415.5 .B478D Availability: Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (1). Found in Open Library: Place recall Add to cart (remove)
		Discovering the soul of service: the nine drivers of sustainable business success Discovering the soul of service by Berry, Leonard L Publication details: New York, NY : Free Press, 1999 LOC classification: HF5415.5 .B478D Availability: Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (8). Found in Open Library: Place recall Add to cart (remove)
		How to talk to customers : create a great impression every time with MAGIC / Diane Berenbaum, Tom Larkin [book] by Berenbaum, Diane, 1956- Larkin, Tom, 1953- Publication details: San Francisco : Jossey-Bass, c2007 Online access: Table of contents only Contributor biographical information Publisher description LOC classification: HF5415.5 .B45 Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1). Found in Open Library: Place hold Place recall Add to cart (remove)
		Managing customer experience and relationships : a strategic framework / Don Peppers, Martha Rogers. by Peppers, Don Rogers, Martha [author.] Series: Wiley corporate F&A series Edition: Third edition. Publication details: New Jersey : Wiley, 2017 LOC classification: HF5415.5 .P458M Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1). Found in Open Library: Place hold Place recall Add to cart (remove)
		Marketing : creating and delivering value / cPascale G. Quester ... [et al] [book] by Quester, Pascale G Edition: 5th ed Publication details: North Ryde, N.S.W : McGraw-Hill, 2007 LOC classification: HF5415 .M342 2007 Availability: Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (2). Found in Open Library: Place recall Add to cart (remove)
		Principles of marketing / Philip Kotler, Gary Armstrong [book] by Kotler, Philip, 1931- Armstrong, Gary Edition: 11th ed. Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2006 LOC classification: HF5415 .K636 2006 Availability: Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (1). Found in Open Library: Place recall Add to cart (remove)
		Principles of Marketing An Asian Perspective / Philip Kotler [and others] by Kotler, Philip Armstrong, Gary [Co-author] Swee, Hoon Ang [Co-author] Chin, Tiong Tan [Co-author] Oliver, Hon-Ming Yau Siew, Meng Leong Edition: 4th ed. Publication details: Harlow : Pearson Education, 2017 Other title: Principles of Marketing LOC classification: HF5415 .K67P Availability: Items available for loan: PIM Creative Learning Space EEC (1). Found in Open Library: Place hold Place recall Add to cart (remove)
		Strategic customer management : integrating relationship marketing and CRM / Adrian Payne, Pennie Frow by Payne, Adrian Frow,Pennie Publication details: Cambridge : Cambridge University Press, c2013 Online access: Table of contents only Contributor biographical information LOC classification: HF5415.5 .P395 Availability: Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (1). Found in Open Library: Place recall Add to cart (remove)
		Trust-based selling : using customer focus and collaboration to build long-term relationships / Charles H. Green [book] by Green, Charles H Publication details: New York : McGraw-Hill, c2006 LOC classification: HF5438.25 .G732 2006 Availability: Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (1). Found in Open Library: Place recall Add to cart (remove)
		Unmarketing : stop marketing. Start engaging. / Scott Stratten. by Stratten, Scott Publication details: Hoboken, N.J. : Wiley, 2010 LOC classification: HF5415.55 .S76U Availability: Not available: PIM Creative Learning Space Chaengwattana: In Cataloging (1). Found in Open Library: Place recall Add to cart (remove)
		Unselling : the new customer experience / Scott Stratten, Alison Kramer. by Stratten, Scott Publication details: Hoboken : Wiley, 2014 LOC classification: HF5438.25 .S7647 Availability: Not available: PIM Creative Learning Space Chaengwattana: In Cataloging (1). Found in Open Library: Place recall Add to cart (remove)
		คัมภีร์สุดยอดกลยุทธ์การสร้างความไว้ใจ / เจฟฟรีย์ กิโตเมอร์ เขียน ; วันดี อภิรักษ์ธนากร แปลและเรียบเรียง by กิโตเมอร์, เจฟฟรีย์ Gitomer, Jeffrey H วันดี อภิรักษ์ธนากร [ผู้แปล] Publication details: กรุงเทพฯ : เนชั่นบุ๊คส์, 2554 Other title: Little teal book of trust. LOC classification: HF5415.5 .ก677ค Availability: No items available. Found in Open Library: Place recall Add to cart (remove)

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