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		Crafting and executing strategy: the quest for competitive advantage: concepts and readings / Thompson, Arthur A [book] by Thompson, Arthur A Doh, Jonathan P Edition: Twentieth edition Publication details: New York, NY: McGraw-Hill Education, c2015 Other title: Crafting and executing strategy LOC classification: HD30.28 T252 2015 Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1). Found in Open Library: Place hold Place recall Add to cart (remove)
		Customer service: skills for success / Lucas, Robert W [book] by Lucas, Robert W Doh, Jonathan P Edition: 6. ed., internat. student ed Publication details: New York, NY: McGraw-Hill Education, c2015 LOC classification: HF5415.5 L693 2015 Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1). Found in Open Library: Place hold Place recall Add to cart (remove)

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