Developing your communication skills in social work / Paula Beesley, Melanie Watts, Mary Harrison.
Publication details: Los Angeles : SAGE, 2018. Description: 190 pages : illustrations ; 25 cmISBN:- 9781473975873 (pbk)
- 1473975875
- Communication skills in social work [Portion of title]
- HV29.7 .B44D
| Item type | Current library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode | Item holds |
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หนังสือ
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PIM Creative Learning Space Chaengwattana | หนังสือภาษาอังกฤษ | English Book Shelves | HV29.7 .B44D 2018 (Browse shelf(Opens below)) | Available | 32550000513865 | |||
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หนังสือ
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PIM Creative Learning Space Chaengwattana | หนังสือภาษาอังกฤษ | English Book Shelves | HV29.7 .B44D 2018 (Browse shelf(Opens below)) | C.2 | Available | 32550000513866 |
Includes bibliographical references (pages 177-184) and index.
Introduction; Chapter One - Reflection and Emotional Intelligence; Chapter Two - Initial Engagement; Chapter Three - Listening; Chapter Four - Clarification; Chapter Five - Empathy; Chapter Six - Challenging Holding Sensitive Conversations; Chapter Seven - Working with Resistance; Chapter Eight - Barriers to Effective Communication; Chapter Nine - Written Communication: Case Recording, Letters, Texts, Social Media; Chapter Ten - Assessment and Report Writing: Critical Analysis; Chapter Eleven - Inter-Professional Communication; Chapter Twelve - Managing Endings; Conclusion;
What is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills.
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