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| 008 | 061114s2006 xxum a001 0 eng d | ||
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_aHD9980.5 _bF562 2006 |
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| 100 | 1 |
_aFitzsimmons, James A. _92673 |
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| 245 | 1 | 0 |
_aService management : _boperations, strategy, and information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons. |
| 250 | _a5th ed. | ||
| 260 |
_aBoston : _bMcGraw-Hill, _cc2006. _92033 |
||
| 300 |
_axiv, 605 p. : _bill. + _e1 compact disc. |
||
| 500 | _aLibrary has compact disc: C. | ||
| 650 | 0 |
_aService industries _xManagement. _92674 |
|
| 700 | 1 |
_aFitzsimmons, Mona J. _92675 |
|
| 913 | _au | ||
| 942 | _cBK | ||
| 988 | _c30250 | ||
| 996 | _ahm | ||
| 999 |
_c30250 _d30250 |
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