Service management : (Record no. 30250)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00747nam a2200241 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 30250 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230531230847.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 061114s2006 xxum a001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0071244409 |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD9980.5 |
| Item number | F562 2006 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, James A. |
| 9 (RLIN) | 2673 |
| 245 10 - TITLE STATEMENT | |
| Title | Service management : |
| Remainder of title | operations, strategy, and information technology / |
| Statement of responsibility, etc. | James A. Fitzsimmons, Mona J. Fitzsimmons. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 5th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston : |
| Name of publisher, distributor, etc. | McGraw-Hill, |
| Date of publication, distribution, etc. | c2006. |
| -- | 2033 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 605 p. : |
| Other physical details | ill. + |
| Accompanying material | 1 compact disc. |
| 500 ## - GENERAL NOTE | |
| General note | Library has compact disc: C. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries |
| General subdivision | Management. |
| 9 (RLIN) | 2674 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, Mona J. |
| 9 (RLIN) | 2675 |
| 913 ## - | |
| -- | u |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | หนังสือ |
| 988 ## - | |
| -- | 30250 |
| 996 ## - | |
| -- | hm |
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