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		101 ways to improve customer service : training, tools, tips, and techniques / Lorraine L. Ukens [book] by Ukens, Lorraine L Publication details: Hoboken, NJ : Hoboken, NJ : J. Wiley & Sons Inc., J. Wiley & Sons Inc., c2007 Other title: One hundred and one ways to improve customer service LOC classification: HF5415.5 .U44 Availability: Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (1). Found in Open Library: Place recall Add to cart (remove)
		Customer service : a practical approach / Elaine K. Harris [book] by Harris, Elaine K Edition: 4th ed. Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007 LOC classification: HF5415.5 .H289 2007 Availability: Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (1). Found in Open Library: Place recall Add to cart (remove)
		Customer service : career success through customer Loyalty / Paul R. Timm [book] by Timm, Paul R Edition: 4th ed. Publication details: Upper Saddle River, N.J. : Pearson Education Ltd., 2008 LOC classification: HF5415.5 .T513 2008 Availability: Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (1). Found in Open Library: Place recall Add to cart (remove)
		Customer service : skills for success / Robert W. Lucas [book] by Lucas, Robert W Edition: 4th ed. Publication details: Boston : McGraw-Hill, c2009 Online access: Publisher description Table of contents only Contributor biographical information LOC classification: HF5415.5 .L962 2009 Availability: Not available: PIM Creative Learning Space EEC: Withdrawn (1). Found in Open Library: Place recall Add to cart (remove)
		Discovering the soul of service : the nine drivers of sustainable business success / Leonard L. Berry. by Berry, Leonard L, 1942- Publication details: New York, NY : Free Press, c1999 Online access: Contributor biographical information Sample text Publisher description Table of contents only DDC classification: 658.8/12 21 LOC classification: HF5415.5 .B478 1999 Availability: No items available. Found in Open Library: Place recall Add to cart (remove)
		English for customer care/ Rosemary Richey [Book] by Richey, Rosemary Publication details: Oxford : Oxford University press, 2007 LOC classification: PE1116 .R529 Availability: Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (5). Found in Open Library: Place recall Add to cart (remove)
		Front office functional competencies provide information about in-house services D1.HFO.CL2.11 Assessor Manual by Office of the permanent secretary ministry of tourism and sports Series: Front office functional competencies provide information about in-house services \| Assessor Manual ; Dark Pink Book Publication details: กรุงเทพมหานคร : Office of the permanent secretary ministry of tourism and sports, 2015 Other title: Telephone operator LOC classification: H0305 Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (2). Found in Open Library: Place hold Place recall Add to cart (remove)
		Front office functional competencies provide information about in-house services D1.HFO.CL2.11 Trainee manual by Office of the permanent secretary ministry of tourism and sports Series: Front office functional competencies provide information about in-house services \| Trainee manual ; Green Book Publication details: Bangkok : Office of the permanent secretary ministry of tourism and sports, 2015 LOC classification: H0164 Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1). Found in Open Library: Place hold Place recall Add to cart (remove)
		Front office functional competencies provide information about in-house services D1.HFO.CL2.11 Trainer Guide by Office of the permanent secretary ministry of tourism and sports Series: Front office functional competencies provide information about in-house services \| Trainer Guide ; Dark Blue Book Publication details: กรุงเทพมหานคร : Office of the permanent secretary ministry of tourism and sports, 2015 LOC classification: H0248 Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1). Found in Open Library: Place hold Place recall Add to cart (remove)
		No cover image available Research customer satisfaction evaluation and improvement of broadband business for chengdu telecommunication company Maoyuan He by He, Maoyuan Panyapiwat Institute of Management Business Administration (Chinese program) Publication details: Nonthaburi : Panyapiwat Institute of management, 2013 Dissertation note: Independent Study (CMBA (Business Administration (Chinese program)) -- Panyapiwat Institute of Management, 2013 Online access: Full text Abstract Download LOC classification: IS .H487R Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (2). Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (1). Place hold Place recall Add to cart (remove)
		Selling luxury : connect with affluent customers, create unique experiences through impeccable service, and close the sale / Robin Lent and Genevi<U+0936>e Tour [book] by Lent, Robin Lent, Robin. Great 88 Tour, Genevi<U+0936>e Publication details: Hoboken, N.J. : Wiley, c2009 LOC classification: HF5415.5 .L455 Availability: Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (1). Found in Open Library: Place recall Add to cart (remove)
		Service management and marketing : customer management in service competition / Christian Grönroos [book] by Gronroos, Christian Edition: 3rd ed. Publication details: Hoboken, NJ : J. Wiley & Sons, c2007 LOC classification: HD9980.5 .G755 2007 Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1). Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (3). Found in Open Library: Place hold Place recall Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler [book] by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th ed. Publication details: Boston : McGraw-Hill/Irwin, c2009 LOC classification: HD9980.5 .Z48 2009 Availability: Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (1). PIM Creative Learning Space EEC: Withdrawn (1). Found in Open Library: Place recall Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Alan Wilson...(et.al) [book] Publication details: Boston : McGraw-Hill, 2008 LOC classification: HD9980.5 .S491 Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (2). Found in Open Library: Place hold Place recall Add to cart (remove)
		Services marketing : people, technology, strategy / Christopher Lovelock ,Jochen Wirtz. by Lovelock, Christopher Wirtz, Jochen Edition: 7th ed. Publication details: Boston : Pearson, c2011 LOC classification: HF5415.122 L589 Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (6). Found in Open Library: Place hold Place recall Add to cart (remove)
		she chi pin xiao shou sheng jing: gao ding gao duan ke hu de88 ge jue zhao = 奢侈品销售圣经 : 88个绝招 / Lent, Robin [book] by Lent, Robin Publication details: Beijing :zhong hua gong shang lian he, : , 2012 LOC classification: HF5415.5 .L574 Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1). Found in Open Library: Place hold Place recall Add to cart (remove)
		Successful service operations management / Richard Metters ... [et al.] [book] by Metters, Richard, 1960- Edition: 2nd ed Publication details: Mason, Ohio : Thomson/South-Western, c2006 LOC classification: HF5415.5 .S942 2006 Availability: Not available: PIM Creative Learning Space Chaengwattana: Withdrawn (2). Found in Open Library: Place recall Add to cart (remove)

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